Privacy
Kompass program and epilepsyfacts.com.au Privacy StatementWelcomeThis Privacy Statement applies to the Kompass patient support program and to the web site located at www.epilepsyfacts.com.au (the "Web site"), which is owned by UCB Australia Pty Ltd ABN 48 005 799 208. As used in this Privacy Statement, "You" or "Your" refers to users of the Web site and to individuals whose personal information We handle in connection with the Kompass program. "We" or "Us" includes UCB Australia ("UCB") and its related bodies corporate. "Personal information" about You means information that can be uniquely identified with You, which may include depending on the circumstances Your full name, address, email address, phone number, and so on). Your privacy is important to Us. This Privacy Statement explains Our practices regarding collection, use, and disclosure of Your personal information. Why is personal information collected?We may collect information from You in a number of ways including asking You specific questions and permitting You to communicate directly with Us via email and feedback forms. Some of the information that we collect about You may be personal information. This information is collected for a number of reasons:
In addition, this information may also be used for purposes relating to any third party acquisition or potential acquisition of an interest in Us or Our assets, and may be disclosed to third parties involved in any such acquisition or potential acquisition. Disclosure of InformationWe may disclose Your personal information to Our related bodies corporate, and to other UCB affiliates worldwide that agree to treat it in accordance with this Privacy Statement. In addition, We may disclose Your personal information to third parties, located in Australia, the United States and/or any other country, but only: (i) to contractors We use to support Our business (e.g., the manager(s) of the Kompass program, call centres, internet service providers, hosting companies, fulfillment services, technical support, delivery services, and financial institutions), in which case We will take reasonable steps to protect the security of Your personal information disclosed to those contractors; (ii) where required or authorised by applicable laws, court orders, or government regulations; (iii) to protect and defend Our rights, this Web site or the users of this Web site; (iv) under circumstances We believe reasonably necessary to protect the personal safety of users of Our products and services, this Web site or the public; or (v) as is otherwise described in this Privacy Statement. Access and CorrectionWe will take all reasonable steps to ensure that personal information collected and used is accurate, complete and up to date. On request, You may have access to Your personal information held by Us, except in circumstances where access may be denied under the Privacy Act or other law. Examples of these circumstances are:
To make a request for Your personal information, please contact Our Privacy Officer (contact details below). If access to Your personal information is denied We will provide You with reasons for Our decision. If You believe that the personal information We hold about You is inaccurate, incomplete or not up to date please let Us know. SecurityWe take reasonable steps to protect Your personal information and to protect such information from loss, misuse, and unauthorised access, disclosure or modification. You should keep in mind that no Internet transmission is ever 100% secure or error-free. In particular, email sent to or from the Web site may not be secure, and You should therefore take special care in deciding what information You send to Us via email. Should Your personal information no longer be required, We will take reasonable steps to destroy or de-personalise the information. Additional information for users of epilepsyfacts.com.auIf You visit the Web site to read, browse or download information, Our system may record information such as the date and time of Your visit to the Web site, the pages accessed and any information downloaded. This information is used for statistical, reporting and web site administration and maintenance purposes only and is not matched to personal information unless required by law. Like many web sites, the Web site may use ‘cookies’ from time to time. Cookies are small text files that We transfer to Your computer’s hard drive through Your web browser to enable Our systems to recognise Your browser. Cookies may also be used to record non-personal information such as the date, time or duration of your visit, or the pages accessed, for website administration, statistical and maintenance purposes. Any such information will be aggregated and not linked to particular individuals unless required by law. The default settings of browsers like Internet Explorer always allow cookies, but users can easily erase cookies from their hard-drive, block all cookies, or receive a warning before a cookie is stored. Please note that some parts of the Web site may not function fully for users that disallow cookies. The Web Site may contain links or references to other web sites. Please be aware that We do not control other web sites and that, in any case, this Privacy Statement does not apply to those Web sites. We encourage You to read the privacy policy of every Web site You visit. In some cases We provide links to website which are outside of Australia and may not comply with the Australian regulatory environment. The intent of providing these links is for informational purposes, not advice. You should discuss any content with Your healthcare provider. Changes to This Privacy StatementWe may, from time to time in its sole discretion, change or modify this Privacy Statement. Any changes or modification will be effective upon posting of the revisions on the Web site. At any given time, Your access and use of the Web site and provision of information is governed by the Privacy Statement then in effect. We may post changes or modifications to referenced policies and guidelines without Your approval, and may determine whether and when any such changes apply to You. Your continued use of the Web site following Our posting of any changes or modifications will constitute Your acceptance of such changes or modifications. Should You not wish to be bound by the modified Privacy Statement; You may not use or access the Web site and you should contact us to withdraw from the Kompass program (if you are a member). This Privacy Statement was last updated on 12 December 2006. How to Contact UsIf You have any queries relating to privacy or to the management, storage and access to Your personal information, please contact the privacy officer at: Privacy Officer |
